FRPN Webinar: Inside the Black Box: Measuring Service Delivery, Client Engagement and Fidelity
Mar 2017The seventh FRPN webinar features the perspectives of three researchers on the value of measuring fatherhood service delivery, client engagement and fidelity.
The webinar presenters illustrate how programs and researchers can track the services and interventions that fathers actually receive using approaches developed in previous national demonstration projects. In addition, opportunities to measure receptivity and buy-in from participants based on a tool developed for use with clients in child protective services are presented. Presenters also discuss the importance of measuring how consistently a fatherhood program is delivered over time and by different facilitators.
Download the webinar slides. The child welfare engagement measurement instrument, presented by Diane Yatchmenoff, PhD, is also available for download as is the the observation ratings and facilitator feedback form presented by Cleopatra Howard Caldwell, PhD.
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The Fatherhood Research and Practice Network was created with support from grant #90PR0006 (2013-2019) from the Office of Planning, Research and Evaluation, Administration for Children and Families, U.S. Department of Health and Human Services. The contents are solely the responsibility of the Fatherhood Research and Practice Network, Temple University and the Center for Policy Research and do not necessarily represent the official views of the Office of Planning, Research and Evaluation, the Administration for Children and Families or the U.S. Department of Health and Human Services.